McDonald’s Mission Statement & Vision Statement (An Analysis) - Panmore Institute (2024)

McDonald’s Mission Statement & Vision Statement (An Analysis) - Panmore Institute (1)

McDonald’s corporate mission and vision statements are a response to changes in the global food service industry environment. As the biggest fast-food restaurant chain in the world, the company considers its corporate vision and mission statements as essential policy and strategic management tools to ensure continuous growth. The company’s corporate mission statement sets the purpose and related objectives of the restaurant business. In this case, McDonald’s mission statement establishes the company as an accessible and enjoyable food service destination. On the other hand, the firm’s corporate vision statement sets the long-term aims of the fast-food business. Pertinent to competitive rivalry, McDonald’s vision statement pushes the business organization to achieve growth and improvement. Considering major international competitors like Burger King, Wendy’s, Subway, Starbucks, and Dunkin’, as well as smaller regional or local firms, it is essential that McDonald’s develop competencies to strategically manage the effects of competition and to achieve business goals based on the company’s mission and vision.

In implementing its corporate mission and vision statements, McDonald’s strengthens its core competencies. Such strengthening is a way to protect the fast-food business against the strong force of competitive rivalry. The Porter’s Five Forces analysis of McDonald’s Corporation shows that competition creates a strong force against the company and in its business environment. The company’s corporate vision and mission statements are a direct response to the aggressive and innovative strategies of competitors in the food service industry. In this way, McDonald’s expects that its current mission and vision are appropriate to continually growing its multinational operations, despite business challenges linked to competition.

McDonald’s Corporate Mission Statement

McDonald’s corporate mission is “to make delicious feel-good moments easy for everyone.” This mission statement highlights the significance of customers and service quality in maintaining the company as a major option for consumers in their food and beverage purchase decisions.McDonald’s corporate mission statement has the following main points:

  1. Delicious food and beverage
  2. Good experiences
  3. Accessibility
  4. Global market reach

In its mission statement, McDonald’s Corporation uses the word, “delicious,” to represent the desirability of its products. Applicable to recipes used for menu items, this point of the corporate mission emphasizes effective product development as a success factor in attracting diners to the company’s food and beverage products. The second point is based on the term, “feel good moments,” included in McDonald’s corporate mission statement. This point emphasizes positive dining experiences for customers. Such good experiences encourage customers to keep coming back to the company’s fast-food restaurants. In relation, the mission statement’s third point focuses on the ease (accessibility, convenience, and affordability) of purchasing McDonald’s products. This ease factor contributes to consumers’ likelihood of buying the company’s foods and beverages. McDonald’s operations management strategy and productivity affect how the business satisfies such ease criterion. In the fourth point of the corporate mission statement, “everyone” pertains to targeting the global food service market. This means that McDonald’s considers every person a target customer, similar to the emphasis on worldwide operations in the restaurant chain’s corporate vision statement. This part of the corporate mission requires support from the company’s marketing strategies and tactics to capture customers from the international fast-food market. Such support is observable in McDonald’s marketing mix or 4P.

McDonald’s Corporate Vision Statement

McDonald’s corporate vision is “to move with velocity to drive profitable growth and become an even better McDonald’s serving more customers delicious food each day around the world.” This statement is included in the growth plan that the company introduced in 2017. The restaurant chain’s previous vision statement was “Our overall vision is for McDonald’s to become a modern, progressive burger company delivering a contemporary customer experience.” The following are the main components of the company’s current corporate vision statement:

  1. Move with velocity to drive profitable growth
  2. Become an even better McDonald’s
  3. Serve more customers delicious food each day around the world

The first and third components of McDonald’s vision statement show that the business aims to grow and expand its operations. This strategic aim entails opening more restaurant locations and improving operational efficiency to optimize profit margins and profitability. With the phrase, “around the world,” the corporate vision indicates that the fast-food business targets the global market, similar to the global market reach emphasized in the corporate mission statement.McDonald’s generic competitive strategy and intensive growth strategies support such international growth and expansion objective embodied in the corporate vision statement. The second component focuses on improving the restaurant business, although the company does not state the type of improvement in the corporate vision. However, McDonald’s may implement comprehensive business improvements in line with the vision statement, including product development, marketing, franchising, and human resource development. In following this corporate vision statement, the company expects growth and enhancement of the fast-food restaurant chain business and its multinational operations.

Improvement Recommendations for McDonald’s Corporate Vision & Corporate Mission

McDonald’s mission statement satisfies many of the criteria for developing the best mission statements. For example, the company includes product quality (delicious) and part of its business philosophy and self-concept (a provider of feel-good moments) in its corporate mission. McDonald’s also includes information about its target consumers (everyone). However, details about the restaurant business stakeholders (employees and others), product characteristics, and the nature of business operations are not satisfactorily included. Even though the corporate mission statement agrees well with the corporate vision statement, McDonald’s can improve this corporate mission by includingsuch additional information about stakeholders, products, and business operations. This recommendation aims to make it easier to implement the corporate mission statement in all areas of the fast-food business organization and its network of franchised and licensed locations.

McDonald’s vision statement is strong in satisfying the criteria for developing ideal vision statements. The food service company’s corporate vision is clear, concise, and focused on the future. Such future-oriented characteristic adds stability to the corporate vision statement, especially in terms of its applicability in the future operations of McDonald’s business. Also, the emphasis on becoming an even better business organization makes the corporate vision challenging and inspiring, which are characteristics that help motivate employees to contribute more to further improve the restaurant company. These characteristics make McDonald’s corporate vision statement satisfactory. Still, a suitable improvement would be to include information about how the company can make itself better, in order to better inform the application of the corporate mission statement, and to effectively guide current andfuture strategies and management approaches used in the food service firm.

References

  • Abiodun, A. J. (2010). Interface between corporate vision, mission and production and operations management. Global Journal of Management and Business Research, 10(2), 18-22.
  • Berbegal-Mirabent, J., Mas-Machuca, M., & Guix, P. (2021). Impact of mission statement components on social enterprises’ performance. Review of Managerial Science, 15(3), 705-724.
  • D’Urso, S. C. (2018). Towards the final frontier: Using strategic communication activities to engage the latent public as a key stakeholder in a corporate mission. International Journal of Strategic Communication, 12(3), 288-307.
  • Kirkpatrick, S. A. (2017). Toward a grounded theory: A qualitative study of vision statement development. Journal of Management Policy and Practice, 18(1), 87-101.
  • Lin, Q., Zhu, Y., & Zhang, Y. (2020). How does mission statement relate to the pursuit of food safety certification by food companies? International Journal of Environmental Research and Public Health, 17(13), 4735.
  • Martinčić, S. G. (2018). Identification of the elements for the creation of corporate vision. International Journal Vallis Aurea, 4(1), 49-58.
  • McDonald’s Corporation – About Us.
  • McDonald’s Corporation – Form 10-K.
  • McDonald’s Corporation – McDonald’s Announces New Growth Strategy.
  • McDonald’s Corporation– Who We Are.
  • Pace, S. (2017). Shaping corporate brands: From product features to corporate mission. International Studies of Management & Organization, 47(2), 197-205.
  • Reid, S. E., & Crawford, C. B. (2022). Crafting the vision statement. In Entrepreneurial Vision (pp. 263-276). Springer, Cham.
  • U.S. Department of Agriculture – Economic Research Service – Food Service Industry – Market Segments.
McDonald’s Mission Statement & Vision Statement (An Analysis) - Panmore Institute (2024)

FAQs

What is the mission and vision statement of Mcdonalds? ›

We serve delicious food people feel good about eating, with convenient locations and hours and affordable prices, and by working hard to offer the speed, choice and personalization our customers expect.

What are the 5 questions a mission statement must answer? ›

If you have a mission statement, make sure it can answer these questions. It makes all the difference.
...
Answer 4 Questions to Get a Great Mission Statement
  • What do we do?
  • How do we do it?
  • Whom do we do it for?
  • What value are we bringing?
Jan 10, 2013

What is the main purpose of McDonald's? ›

2021–2022 Purpose & Impact Progress Summary

Here at McDonald's, our purpose is to feed and foster communities. As the leading global foodservice retailer, we believe it's our responsibility to make our impact on this world a positive one.

What is McDonald's core values? ›

McDonald's core values comprise “we place the customer experience at the core of all we do, we are committed to our people, we believe in the McDonald's system, we operate our business ethically, we give back to our communities, we grow our business profitably, and we strive continually to improve.” The core values ...

What was McDonald's original mission statement? ›

McDonald's Mission Statement

McDonald's brand mission is to be our customers' favorite place and way to eat and drink. Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience – People, Products, Place, Price and Promotion.

What is the mission statement? ›

A mission statement is a concise explanation of the organization's reason for existence. It describes the organization's purpose and its overall intention. The mission statement supports the vision and serves to communicate purpose and direction to employees, customers, vendors and other stakeholders.

What is the 3 basic questions that needs to be answered in stating the mission? ›

You need to know who those competitors are and why your department mission is different from theirs. Do you have the same purpose? Why are your values different? How do you approach the same goals is unique ways?

How do you answer a mission statement question? ›

Make sure to verbalize the mission statement and to share with the interviewee what that statement says about the company.
  1. State word for word the mission statement.
  2. Explain how the mission statement is achieved through the company's major actions.
  3. Emphasize how the mission statement references the company's strengths.
May 30, 2017

What are six questions that a mission statement must answer? ›

Mission Possible: Six Questions Your Mission Statement Should...
  • A Proper Mission Statement Provides an Understanding of Future Growth Directions. ...
  • What Needs to be Stated. ...
  • Setting such a course is an arduous task. ...
  • Product/Service Definition. ...
  • Technology. ...
  • Levels of Vertical Integration. ...
  • Generic Customer Need.
Nov 14, 2012

What strategy does McDonald's use? ›

McDonald's business strategy utilizes a combination of cost leadership and international market expansion strategies. Franchising form of new market entry is utilized within McDonald's business strategy to a great extent.

What are McDonald's smart objectives? ›

For food, McDonald's has set a 2020 goal of serving 100% more fruits, vegetables, low-fat dairy or whole grains in nine of its top markets: Australia, Brazil, Canada, China, France, Germany, Japan, the U.K. and the U.S. The company also plans to develop goals in 2015 for the nine markets to reduce salt/sodium, sugar, ...

What are the positive impacts of Mcdonalds? ›

Since more businesses are built in different places, more local people are hired. This increases employment percentages and helps people earn for their families. In the fast food industry, and with McDonald's alone, many people are given jobs to provide manpower in a branch and deliver good service to customers.

What is in a vision statement? ›

A vision statement is a business document that states the current and future objectives of an organization. A company's vision must align with its mission, strategic planning, culture, and core values.

What is the most important quality needed to work at McDonalds? ›

The most important quality you should have to work at McDonalds is a passion for people. You deal with a lot of different type of people and their attitudes and ways working in a fast food restaurant, especially McDonalds. I would have to say patience. You need to be able to handle and deal with customers who are rude.

How do you write a vision statement? ›

Here's a quick breakdown of what to do when formalizing your vision statement:
  1. Project five to 10 years into the future.
  2. Dream big, and focus on success.
  3. Use the present tense.
  4. Use clear, concise, jargon-free language.
  5. Infuse it with passion, and make it inspiring.
  6. Align it with your business values and goals.

What is the vision the brothers set for McDonald? ›

In 1954, Kroc convinced the McDonald brothers to let him sell franchises and over time, he built the company into the multi-billion dollar enterprise that it is today. He had a vision for a restaurant system that would be famous for providing food of consistently high quality and for its uniform methods of preparation.

What is a vision and mission? ›

What are mission and vision statements? A mission statement defines the organization's business, its objectives, and how it will reach these objectives. A vision statement details where the organization aspires to go. Why does your company exist? What do you hope to accomplish in the next several years?

What is vision and mission example? ›

Vision: To create a better everyday life for the many people. Why it Works: The mission here focuses on the functionality of IKEA's products and the affordability for their customers. In the vision, the IKEA team has a true sense of purpose in “creating a better everyday life.”

What is the importance of mission and vision? ›

Mission and vision statements play three critical roles: (1) communicate the purpose of the organization to stakeholders, (2) inform strategy development, and (3) develop the measurable goals and objectives by which to gauge the success of the organization's strategy.

Which of these basic questions should a vision statement answer? ›

A vision statement should answer the basic question, “What do we want to become?” A clear vision provides the foundation for developing a comprehensive mission statement. Many organizations have both a vision and mission statement, but the vision statement should be established first and foremost.

What is your mission and vision as a student? ›

General Mission Statements for Students

To build a network of like-minded individuals with a passion for learning. Pursuing an education will help me open doors as well as open my mind to new possibilities. To discover my passion and where my skills are best suited. To become the person I was meant to be.

What is McDonalds business plan? ›

McDonald's strategic plan focuses on a long-term outlook to deliver meaningful growth and increase guest counts, a reliable measure of the Company's strength that is vital to growing sales and shareholder value. We are targeting opportunities at the core of McDonald's — food, value and the customer experience.

What type of marketing does McDonalds use? ›

The food and beverage company uses a combination of digital, print, and TV ads to communicate their product offering, which appeals to a large audience. With McDonald's iconic Golden Arches and mascot, Ronald McDonald, their company successfully differentiates their brand from competitors.

What is McDonald's business model? ›

The company makes money by leveraging its product, fast food, to franchisees who have to lease properties, often at large markups, that are owned by McDonald's. Franchisees are lured by the impressive margins that make McDonald's franchises an almost guaranteed moneymaker.

How does McDonalds impact the economy? ›

More specifically, McDonald's provides management training, encourages entrepreneurship, creates backward linkages that develop the capabilities of suppliers, promotes exports, and generates positive externalities in the form of productivity levels and service standards in the countries in which it operates.

How does McDonalds affect society? ›

Largely, he believes, the impact McDonald's has had on American workers has been positive. "They've created hundreds of thousands of jobs in a good environment with food safety and sanitation and teamwork." McDonald's work environment has become another American work export.

What is the strength of McDonalds? ›

According to Forbes and Interbrand, McDonald's brand is 9th and 12th most valuable brand in the world, worth US$40.3 billion and US$41.533 billion, respectively.
...
The second-largest restaurant network serving customers in over 120 countries.
RankBrand NameLocations
2.McDonald's37,241
3.Starbucks27,339
4.KFC21,487
1 more row
Oct 22, 2021

What is your vision example? ›

Personal Vision Statement Example #1

I will strive to gain mastery over life's challenges through increasing my circle of influence and de-emphasizing those areas of concern over which I have no control. I will behave in a manner so as to become a light, not a roadblock, for others who choose to follow or lead me.

What is an example of mission statement? ›

Best Mission Statement Examples. Life is Good: To spread the power of optimism. Sweetgreen: To inspire healthier communities by connecting people to real food. Patagonia: We're in business to save our home planet.

Why do you want to work at McDonalds answer? ›

Answer: I take a lot of satisfaction from working in a fast-paced environment but still being able to provide an excellent level of customer service. While working in that environment can be a challenge, I don't let the pressures get to me. Instead, I enjoy a busy, fast-paced environment.

What interview questions does McDonalds ask? ›

Some preliminary questions like, “Why do you want to work here?” “What brings you here?” “How can you make our team a better team with your aspects?” The third part is just you're essentially hired, but then they have to train you, and if you don't actually get the training down, they won't hire you.

How do I prepare for a McDonalds interview? ›

Prepare some basic questions that are asked in any interview, research about the company, dress smart and try not to be nervous and communicate well with the manager, smiling and keeping eye contact. Trade your favorite band tee for a collared shirt or a nice blouse.

What is KFC vision and mission? ›

To serve finger lickin' good food to all our customers!

What is the mission and vision of Jollibee? ›

Our Mission & Vision

Renowned for consistently great tasting food. Recognized for high value for money. Endeared for warm and sincere distinct service to our customers. Admired for our beautiful stores in excellent location.

What is the mission and vision of Starbucks? ›

Starbucks highlights its mission as “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” And its vision is to “treat people like family, and they will be loyal and give their all.”

What is Nike's vision and mission statement? ›

Nike's vision is “To bring inspiration and innovation to every athlete in the world.” While its mission statement is to “do everything possible to expand human potential.

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