Google to shut down Hangouts in November and migrate users to Chat (2024)

Google is taking steps to move the remaining users from Hangouts to the Chat platform, as the former will be officially discontinued in November 2022.

In February 2022, the company replaced Hangouts for Workspace users with Google Chat.

Here’s all we know about how Google is migrating Hangouts users to Chat

Google to shut down Hangouts in November and migrate users to Chat (1)

In a blog postdated 27 June, Google Chat Product Manager Ravi Kanneganti said that users of Hangouts on mobile will now see a message on an in-app screen, prompting them to switch to Chat in Gmail or the Chat app.

Those using the Hangouts Chrome extension will also be asked to migrate to Chat on the web or install the Chat web app. Hangouts in Gmail will be upgraded to Chat in July.

“While we encourage everyone to make the switch to Chat, Hangouts on the web will continue to be available until later this year. Users will see an in-product notice at least a month before Hangouts on the web starts redirecting to Chat on the web,” Kanneganti said.

Conversations on Hangouts will automatically be migrated to Chat, but Google recommends users download a copy of their Hangouts data through Google Takeout before the service shuts down in November.

What is Google Chat?

Google Chat is not GChat (or Google Talk), a service that the company shut down earlier in June. Hangouts is the successor to GChat and was launched in 2013. This makes Google Chat the latest in the company’s attempt to integrate instant messaging service across its offerings.

It was made free for all in 2020. Its features include Spaces, where users can engage in topic-based collaboration. Chat can be used alongside Gmail inbox, Spaces and Meet through the new integrated view.

Kanneganti underlined that Google has “big ambitions for the future of Chat.”

“You’ll see even more features like direct calling, in-line threading in Spaces and the ability to share and view multiple images,” Kanneganti said.

(Main image: Mitchell Luo/@mitchel3uo/Unsplash; Featured image: Brett Jordan/@brett_jordan/Unsplash)

Google to shut down Hangouts in November and migrate users to Chat (2024)

FAQs

Google to shut down Hangouts in November and migrate users to Chat? ›

After nearly a decade, Google Hangouts will be no more in November. Google Hangouts is officially shutting down in November. The search giant is prompting people still using Hangouts to migrate over to Chat as part of its plan to retire the aging messaging platform, the company said in a blog post Monday.

Will Google Chat replace Hangouts? ›

Since then, the Hangouts mobile app, Hangouts Chrome extension, and Hangouts in Gmail on web have been redirecting to Chat. As a final step in the migration, beginning November 1, 2022, Google Hangouts on web will redirect to Google Chat on web, and Hangouts will no longer be accessible.

Why is Google discontinuing Hangouts? ›

Google Hangouts was a popular messaging app that was discontinued in November 2022. There are a few reasons why it fell out of favor: It was not as user-friendly as other messaging apps.

Is Google deleting Hangouts? ›

Hangouts shut down in November 2022. You should have seen a notice when you used Hangouts. Most Hangouts conversations were migrated from Hangouts to Google Chat. So how have you been accessing those conversations?

What chat program replaced Hangouts? ›

Initially, the service was only available to Google Workspace customers, but in February 2021, Google started offering Google Chat to regular consumer accounts in “early access” until it was fully available in April 2021. Google replaced the original Hangouts with Chat and deprecated it on November 1, 2022.

Do people still use Google Chat? ›

Google Chat, formerly known as “Google Hangouts”, is a chat-based messaging app that gives businesses and regular users a space to collaborate and catch up for free. The app is wildly popular, boasting over 10 million downloads on Google Play alone.

What is the difference between Google Chat and Google Hangouts? ›

As a result, Google Chat is something like the evolution of Hangouts. It grants that same one-on-one communication but expands on it to be more effective in a business setting. Important features available in Hangouts like read receipts, video and audio conferencing, and image sharing are all available through Chat.

Does anyone still use Hangouts? ›

In April 2021, Google Chat indeed became free as an "Early Access" service, for users who choose to use it instead of Hangouts. On June 27, 2022, Google officially announced they would be shutting down Google Hangouts on November 1, 2022 and migrating all users to Google Chat.

Who is the owner of Google Chat? ›

Google Chat is a communication service developed by Google.

How can you Chat via Google Hangouts? ›

  1. Method 1 of 2:Chatting in Google Hangout on Your Computer. Open Google+. ...
  2. Sign into your account. ...
  3. Open the Hangouts panel. ...
  4. Find someone to chat with. ...
  5. Start chatting. ...
  6. Method 2 of 2:Chatting in Google Hangout on a Mobile Device. ...
  7. Log in. ...
  8. Find someone to chat with.
Mar 16, 2023

Where has Google Chat gone? ›

Go into settings in your Gmail app & select the option that is your email address. It will open up a menu with a bunch of customization options, including adding/enabling chat (which also added Meet, but you can deselect that option further down). I'm glad to get this button back!

How safe is Google Chat? ›

Google Chat uses Transport Layer Security (TLS) to encrypt your messages between your device and Google servers. However, Google has access to your chats and may share information with third parties or in response to legal requests. Google Chat does not offer end-to-end encryption like some other messaging apps.

What is the old name for Hangouts? ›

The first chat app invented by Google was Google Talk, also known as Google Chat or Gchat. It was released in 2005 and allowed users to chat with their contacts through text or voice calls. In 2013, Google Talk was replaced by Google Hangouts.

Can you recover Google Chat messages? ›

When you delete a message, you can't undo it. Chat notifications may include the original message. After you (or other members in a conversation) delete a message, the message is permanently removed from your Google Account and can't be recovered. You can download previously edited messages from your Google Account.

Is Google Chat Hipaa compliant? ›

Google Chat is HIPAA compliant when the messaging service is utilized as part of a Workspace account that has been configured to support HIPAA compliance and when the services is covered by a Business Associate Addendum to the Workspace Terms of Service.

Why would someone use Google Chat? ›

Google Chat, the instant messaging platform developed by Google, allows users to communicate in real time via message. With over 10 million downloads in the Google Play store alone, Google Chat is a prime hangout for people to send direct messages, hold group chats, share files, and more.

Is Google Chat safe from hackers? ›

One such limitation is that while Google Chat encrypts your messages to protect them during transmission, it does not offer end-to-end encryption. This means that if someone gains access to Google's servers, by hacking or otherwise, they could theoretically read your messages.

What is not allowed on Google Chat? ›

Do not use Chat for phishing, including: Asking for or collecting sensitive data, including but not limited to passwords, financial details, and Social Security numbers. Using Chat to trick, mislead, or deceive other users into sharing information under false pretenses.

Why can't I call on Google Chat? ›

Here are some troubleshooting tips if you're still having trouble making calls in Google Chat: Make sure that you have the latest version of Google Chat installed. Check your app permissions to make sure that Google Chat can access your microphone and camera. Restart your computer or phone.

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