Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (2024)

In this article, you will know about the advantages and disadvantages of Swiggy and Zomato for Cloud Kitchen. Nowadays online food delivery increasing in India. Every restaurant, Cloud Kitchens, Hotels deliver their food online through their own platforms or with the help of a delivery service partner.

And the main Food delivery partners in India are Swiggy and Zomato. So now if you want to grow your Cloud Kitchen through Swiggy and Zomato then there are some pros and cons and you should have to know these all. So let’s start

What’s in advantages and disadvantages of Swiggy and Zomato for Cloud Kitchen

  • Advantages of Swiggy and Zomato for Cloud Kitchen
  • Disadvantages of Swiggy and Zomato for Cloud Kitchen
  • Conclusion
  • FAQ

Advantages of Swiggy and Zomato for Cloud Kitchen

  1. Reach more customers
  2. Boost online visibility free of cost
  3. Well customer service
  4. No need to care about orders
  5. It’s a major trend in the Cloud Kitchen industry
  6. Swiggy and Zomato are affordable
  7. Ease of Access
  8. Discount Coupon Deals
  9. Break the weather barrier
  10. Reviews on Swiggy and Zomato
  11. Simple order management system
  12. Manage entire business at one platform
  13. Increase sales and revenue

#1 Reach more customers

The main advantage of swiggy and Zomato for your cloud kitchen is the incredible online reach, which can put your Cloud Kitchen in front of a wide range of demographics.

When you register your Cloud Kitchen on this app then it will be instantly included in their restaurant or cloud kitchen directory.

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (2)

#2 Boost online visibility free of cost

By partnering with Swiggy and Zomato, you’ll take advantage of their huge reach and instantly boost your online visibility without any upfront costs. And also you can save your marketing cost when you tie up with Swiggy and Zomato.

#3 Well customer service

They care about your customers and order on time. They also provide order tracking features, by which customers can stay updated on the status of their deliveries.

How to Register Cloud Kitchen on Swiggy and Zomato Step by Step Guide

#4 No need to care about orders

For a new cloud kitchen, taking orders from customers is costly and also a painful task. You have to run ads on social media and other search engine platforms to get orders. But with the help of Swiggy and Zomato, you can do it easily.

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (3)

#5 It’s a major trend in the Cloud Kitchen industry

It is too difficult to flow opposite to the waves. But if you want to flow with waves then just sit in your boat you will reach your destination automatically.

And nowadays Swiggy and Zomato is the boat for your Cloud Kitchen. you just have to register your business on it and it will take orders for you automatically. I think it is the best point in Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen.

#6 Swiggy and Zomato are affordable

If you want your own delivery system in your startup then it will be costly. Because you have to build your own app & Website. But with the help of Swiggy and Zomato, you can do your food delivery service at a minimum and affordable cost.

you just have to tie-up with them which is free of cost then they will get a commission on each order.

#7 Ease of Access

The application and websites of Swiggy and Zomato are users or mobile-friendly. And it is also easy to use for both you and your customer.

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (4)

#8 Discount Coupon Deals

It also allows you to get discounts on meals. It is necessary to provide more offers to your customers for attracting and retain the customer. And this can be done easily with the help of Swiggy and Zomato.

#9 Break the weather barrier

In the rainy season, people want to eat some hot and delicious food. But due to rain, they are not able to go to the restaurant and they want their food at home. In this situation, you can increase your sales with the help of these delivery solutions.

Also Read – What does a Cloud Kitchen Marketing Agency Do?

#10 Reviews on Swiggy and Zomato

Reviews are so important for your Cloud Kitchen. Because when a new customer comes to buy something from you. Then they want to know about your food and services. Now if you have great reviews then they trust you and order something.

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (5)

#11 Simple order management system

In the working hours if you have so many orders in running. Then it is a too difficult task to handle all the processes and manage all the orders. But Swiggy and Zomato give you easy to use dashboard and you don’t need to worry about order management.

#12 Manage entire business at one platform

In Cloud Kitchen Business you need a platform through which you take orders and deliver them properly. And Swigyy & Zomato provides it to you. And with the help of them, you can manage your order, money, database, report, and delivery on one platform.

#13 Increase sales and revenue

You are doing all this stuff to increase your sales and your business revenue. And it will be happening easily with the help of Swiggy and Zomato.

I think I covered all the advantages of Swiggy and Zomato. But you should have to know both advantages and disadvantages of Swiggy and Zomato for Cloud Kitchen.

Disadvantages of Swiggy and Zomato for Cloud Kitchen

  1. High Commission Rates
  2. Limited space to advertise and brand yourself
  3. Price Differences
  4. Reduce profit margins

#1 High Commission Rates

The commission rate of Swiggy and Zomato is 18-40% which varies at different parameters. This is the biggest disadvantage of Swiggy and Zomato. Due to the high commission rate, you cannot offer a big discount to your customers.

#2 Limited space to advertise and brand yourself

Now a day’s Cloud Kitchen’s craze is increasing in India. And also there are big restaurants that deliver food online.

In this situation, it is necessary to build your Cloud Kitchen as a Brand and take a great position in the market to survive in the future. And if go through Swiggy and Zomato then it is too difficult to build your Cloud Kitchen a Brand.

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (6)

#3 Price Differences

When someone goes on Swiggy and Zomato to order something. Then they see lots of restaurants which are listed on it. And then they start to compare the product on the basis of offers and prices. And now they get no of restaurants to order and your cloud kitchen might be one of them.

#4 Reduce profit margins

In the above paragraph, we discussed price differences. And we find customer compare the prices and offers. Now in this situation, every restaurant or Cloud kitchen wants to sell their product and a race is started.

Everyone reduces their price as compared to other and due t which you also have to reduce your price and finally your profit margin also reduced.

Conclusion

We discussed above all the advantages and disadvantages of Swiggy and Zomato for Cloud Kitchen. There are so many benefits of these delivery platforms but the competition is increasing day by day. And the positioning of your business in the market as a brand is too necessary.

If you are a startup then you can do these with Swiggy and Zomato but if you are a futuristic person and want exponential growth of your business then build your own platform and promote your brand through it. I know It will be costly but it will give you amazing results in the future which fulfill your dream.

If you want to market your Cloud Kitchen with less budget then you can contact us.

We are Cloud Kitchen Expert which is a Cloud Kitchen Digital Marketing Agency that helps you to grow your Business through our Marketing Efforts. Just leave a message and know that how can we grow your Business.

FAQ for Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen Advantages of Swiggy and Zomato for Cloud Kitchen benefits of zomato and swiggy for cloud kitchen delivery service advantage for cloud kitchen Disadvantages of Swiggy and Zomato for Cloud Kitchen How do I register for zomato cloud kitchen? How do I register my Swiggy cloud kitchen? How do I start a zomato cloud kitchen? Is zomato kitchen profitable? pros and cons of swiggy and zomato for cloud kitchen What is Swiggy cloud kitchen?

Advantages and Disadvantages of Swiggy and Zomato for Cloud Kitchen (2024)

FAQs

What are the advantages and disadvantages of cloud kitchen? ›

Cloud Kitchen: Pros and Cons of the Concept
  • No Real Estate Cost. ...
  • Increased Expansion Opportunities. ...
  • No Overhead Costs. ...
  • Higher Competition. ...
  • Lack of Customer Interaction. ...
  • Dependency On, & Competition with, Food Aggregators. ...
  • Entrepreneurs. ...
  • Home-cooked Food Providers.
Oct 29, 2020

What are the disadvantages of Swiggy? ›

Disadvantages Of Swiggy Super:

Swiggy only offers free delivery with no surcharge only when the order value is more than 99 rupees. Swiggy Surprise is yet not rolled out and, there is no deserts or free treats to the Swiggy Superusers.

Does Swiggy allow cloud kitchen? ›

The faith in the cloud kitchen has taken a hit. Take the case of Swiggy Access. The cloud kitchen arm of Swiggy opened with much fanfare in 2017 and received hundreds of crores in investments. But the pandemic led to Swiggy shutting down many of its cloud kitchens.

What are the advantages of Zomato app? ›

Zomato Base Benefits
  • Menu Management. Restaurants can update or alter their menu using Zomato Base from anywhere and at any time. ...
  • Inventory Tracker. ...
  • Ingredient Management. ...
  • Tailored Experiences. ...
  • Real-Time Metrics. ...
  • Electronic Invoicing. ...
  • Uninterrupted Sales. ...
  • Online Payment Gateway.

What is the disadvantages of cloud kitchen? ›

7 Reasons Why You Should Not Open A Cloud Kitchen
  • Low Infrastructure Cost.
  • No Front-of-house Operations.
  • Minimal Investment.
  • Easy to Expand.

What are the advantages of cloud kitchen? ›

Cloud kitchens operate solely with kitchen staff and delivery personnel. Without the need for hosts or servers, you can significantly decrease your labor costs. Cloud kitchens also eliminate some of the expensive elements of developing and opening a physical restaurant like dinnerware, decorations, and branded signage.

What is the benefit of Swiggy? ›

- Unlimited free deliveries on food orders from all restaurants up to 10 Kms. The company is offering Swiggy One at a special price of Rs 899 for 12 months and Rs 299 for 3 months. Swiggy is offering a 15-30 day trial membership plan at Rs 49.

What is the disadvantages of food delivery? ›

Disadvantages of Food Delivery Services
  • Quality of food may suffer.
  • Food delivery services are often late.
  • Food may get cold.
  • Not the same personal touch as in a restaurant.
  • Person who delivers food may not be trustworthy.
  • Food delivery may cost some money.
  • You may get lazy.
  • Food delivery may contribute to social isolation.

What are the advantages of food delivery services? ›

7 Advantages of a Food Delivery Service for Your Business
  • Reach more customers. ...
  • Boost online visibility. ...
  • Offer convenience that customers expect. ...
  • Drive incremental orders. ...
  • Be cost-effective. ...
  • Stay on top of industry trends. ...
  • Manage operations easier with merchant tools.
Feb 13, 2022

Is Zomato a cloud kitchen? ›

Zomato and Swiggy both offer infrastructure to cloud kitchen brands which includes the space and technology support needed to run cloud kitchens. Zomato launched its Zomato Infrastructure Services (ZIS) in 2016, whereas Swiggy started Swiggy Access in 2017.

Does Zomato allow cloud kitchen? ›

Listing cloud kitchens on Zomato. Once the dark kitchen owner has all the licenses in place, listing the same on Zomato is a fairly simple process. The kitchen owner drops in a query with Zomato and a representative would then get in touch with them to understand their business and requirements.

What cloud does Zomato use? ›

In terms of model deployment, Zomato leverages cloud with Kubernetes.

What are two 2 Advantages and two 2 disadvantages of food delivery service? ›

The Pros & Cons of Online Food Delivery Services
  • Pro: Convenience. ...
  • Con: Wait Times. ...
  • Pro: Discover New Restaurants & New Customers. ...
  • Con: Killing the Vibe. ...
  • Pro: Healthier Delivery Options. ...
  • Con: More Expensive. ...
  • Pro: Avoid Weather Delays. ...
  • Con: Isolated Disconnect.

What are the weaknesses of Zomato? ›

The threats in the SWOT Analysis of Zomato are as mentioned:
  • Intense competition.
  • Lack of clear rules and regulations - Changes in government policy can easily affect the business model.
  • Business model can be easily imitated by other players.

What are the advantages of the menu? ›

Advantages and Disadvantages of Menu Selection
  • shortens learning curve.
  • reduces keystrokes.
  • structures decision-making.
  • permits use of dialogue-management tools.
  • allows easy support of error-handling.

How do I list my cloud kitchen on Swiggy? ›

Registration Procedure
  1. Step 1: Log in to the website. ...
  2. Step 2: Fill in the basic details. ...
  3. Step 3: Fill in the other details. ...
  4. Step 4: Verification process. ...
  5. Step 5: Signing Partnership Agreement. ...
  6. Step 6: Restaurant name on Swiggy App. ...
  7. Step 7: Registration acknowledge message. ...
  8. Step 8: Payments of commission.
Apr 14, 2022

Who is the owner of cloud kitchen? ›

CloudKitchens is a ghost kitchen and virtual restaurant company started by Diego Berdakin in 2016.

What is the concept of cloud kitchen? ›

What Is a Cloud Kitchen? A cloud kitchen utilizes a commercial kitchen for the purpose of preparing food for delivery or takeout only, with no dine-in customers. Cloud kitchens enable restauranteurs to expand an existing restaurant or start a virtual brand at minimal cost.

What is Swiggy cloud kitchen? ›

Swiggy's first cloud kitchen vertical Swiggy Access offered plug-and-play kitchens to partner restaurants to help them expand to new localities and cities. It later rolled out a new brand called BrandWorks, which partnered with fine dining restaurants to co-create delivery-only brands and menus.

How can I apply for zomato kitchen? ›

How to register on Zomato?
  1. Step 1 – Go to zomato.com and click on the “Add a restaurant” button at the bottom of the page. ...
  2. Step 2 – Fill the basic form to get your application underway. ...
  3. Step 3 – Fill in the detailed form that follows. ...
  4. Step 4: Congratulations!
Feb 7, 2019

How many cloud kitchens are there in India? ›

Currently, India is home to 3500+ cloud kitchens and according to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019.

How profitable is a cloud kitchen? ›

There are good reasons for restaurants to do this. A restaurant has an average profit margin of 3% while a cloud kitchen's profit margin hovers close to 10%. Cloud kitchens face other challenges too. In an already crowded market, they are easily exploited by food aggregators.

What is the concept of cloud kitchen? ›

What Is a Cloud Kitchen? A cloud kitchen utilizes a commercial kitchen for the purpose of preparing food for delivery or takeout only, with no dine-in customers. Cloud kitchens enable restauranteurs to expand an existing restaurant or start a virtual brand at minimal cost.

What is the difference between cloud kitchen and restaurant? ›

A cloud kitchen or virtual kitchen serves as a delivery-only kitchen. They thrive on online ordering through different food delivery websites and don't have a physical dining-in facility. Unlike cloud kitchens, dine-in restaurants are traditional brick-and-mortar outlets that have their own distinct branding.

What is the scope of cloud kitchen? ›

Scope of Cloud Kitchen Business in Delhi

India's food ordering business is expected to grow at a CAGR of 16% to $17 billion by 2023, according to DataLabs by Inc42. Cloud kitchens are anticipated to be worth $1.05 billion by the year 2023.

Is cloud kitchen a successful business? ›

The cloud kitchen business is highly profitable owing to the low overheads. However, the cloud kitchen business also requires high online order volumes for it to be profitable.

How successful are cloud kitchens in India? ›

In terms of the gross merchandise value (GMV), the Indian cloud kitchen market is expected to become a $3 billion industry by 2024, up from about $400 million in 2019, according to RedSeer Consulting.

Why do cloud kitchens fail? ›

There are many reasons for the failure of cloud kitchens, but the most critical reasons are thin margins, kitchen space rentals, higher commission of the third party online delivery partners, rising competition, lack of dining experience, lack of SOPs, inconsistency in operations and food preparations, poor financial ...

Is zomato a cloud kitchen? ›

Zomato and Swiggy both offer infrastructure to cloud kitchen brands which includes the space and technology support needed to run cloud kitchens. Zomato launched its Zomato Infrastructure Services (ZIS) in 2016, whereas Swiggy started Swiggy Access in 2017.

What is Swiggy cloud kitchen? ›

Swiggy's first cloud kitchen vertical Swiggy Access offered plug-and-play kitchens to partner restaurants to help them expand to new localities and cities. It later rolled out a new brand called BrandWorks, which partnered with fine dining restaurants to co-create delivery-only brands and menus.

Who is the CEO of cloud kitchen? ›

CloudKitchens is a ghost kitchen and virtual restaurant company started by Diego Berdakin in 2016.

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