How to send an E-mail to O2? (2026)

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How to send an E-mail to O2?

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Karsten-1954

Level 1: Joiner

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Registered: 03-08-2023

on ‎03-08-202313:24

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on ‎03-08-202313:24

Is this the corect E-mail adressfor Costumor Service

o2extras@o2mail.co.ukor customerservice@o2mail.co.uk????

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Bambino

Level 86: Prestigious

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Registered: 31-03-2010

on ‎03-08-202313:26

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on ‎03-08-202313:26

@Karsten-1954There is no email address for O2 customer service.

Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

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Bambino

Level 86: Prestigious

24641 Posts
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Registered: 31-03-2010

on ‎03-08-202313:26

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on ‎03-08-202313:26

@Karsten-1954There is no email address for O2 customer service.

I DO NOT WORK FOR O2

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MI5

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Registered: 04-04-2012

on ‎03-08-202313:27

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on ‎03-08-202313:27

@Karsten-1954

There's no general email address for O2.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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