Coursera Help Center (2024)

FAQs

How do I directly contact Coursera? ›

Questions, Suggestions, and Complaints. If you have any privacy-related questions, suggestions, unresolved problems, or complaints, you may contact us via privacy@coursera.org.

If you opt to make an annual payment, you'll have up to 14 days to submit a refund request if you decide that Coursera Plus isn't right for you. The process is simple—just go to your My Purchases page within 14 days of your payment and submit a refund request.

Courses Catalog - Why is Coursera no longer free? Production cost: Time, money, and knowledge are necessary to create high-quality courses. Coursera charges a fee to cover the cost of production, and it works with universities and other organizations to offer courses on the site.

You can use Coursera on a computer and mobile devices, like tablets and smartphones.

For product help and questions, visit our Student Help Center. We're delighted to announce the launch of the Coursera App for Android. Now millions of Coursera students around the world can learn on-the-go—anytime, anywhere!

If you already created a case using email option means wait for few hours. Usually Support agent will reply back to you in your registered mail ID within 24 hours.

For more news, highlights, and stories from Coursera and our community, visit the Coursera blog. For press-related questions, e-mail press@coursera.org. To connect with experts from top universities for a story or upcoming event, visit the Coursera | Expert Network.

If you cancel your one-time, paid enrollment for a course or specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a course certificate for any course in the specialization, whichever is earlier.

Some courses, particularly those in Coursera Specializations, are available on a subscription basis. When you sign up, the first 7 days are free, then you are charged monthly. Check the course or Specialization page to find the cost in US dollars or your local currency.

Is there a class action against Coursera? ›

Coursera faces another class action lawsuit claiming it disclosed records of its customers' video viewing history and personally identifiable information to Facebook owner Meta Platforms without its users knowledge or consent. Has Coursera automatically renewed your subscription?

If you paid for a course or program on Coursera using a credit card or PayPal, you can usually expect to receive your refund within 5-10 business days. If you paid using a different payment method, it may take longer. in to your Coursera account. Go to your "Purchase History" page.

Although our Certificates are housed on Coursera, an international online learning platform that provides access to online courses, neither Google nor Alphabet own Coursera.

In summary, Coursera offers a range of certificates, from single courses to full degrees, many of which carry academic weight and accreditation. Udemy, meanwhile, provides completion certificates that are great for personal growth and demonstrating your learning journey, though they lack formal accreditation.

Where are Coursera headquarters located? Coursera headquarters are located at 381 E. Evelyn Ave, Mountain View, CA 94041.

via mail: Copyright Agent, Coursera 381 E. Evelyn Ave Mountain View, CA 94041. via email: copyright@coursera.org.