Coursera Help Center (2024)

FAQs

How long does it take for Coursera support to respond? ›

If you already created a case using email option means wait for few hours. Usually Support agent will reply back to you in your registered mail ID within 24 hours.

Questions, Suggestions, and Complaints. If you have any privacy-related questions, suggestions, unresolved problems, or complaints, you may contact us via privacy@coursera.org.

When you submit your ID information, we make sure your information is secure. After we verify your ID, we delete the photos and related personal information.

The Coursera website doesn't provide any “free course” filter. To know if a course is fully free, you have to log into Coursera, enroll in the course, and look for the “Full Course, No Certificate” option.

Assessment is being graded

If you don't pass the assessment, you may be able to retake it after you've received a grade (as long as you haven't met your attempt limit).

If you are a learner and need help, please visit our Learner Help Center to find troubleshooting and FAQs or contact our Learner Support team.You can search for your issue or check out our most popular articles: Check and update your email communication preferences. Verify your ID.

Among U.S. employers: 86% agreed that earning an industry micro-credential strengthens a candidate's job application. 74% say that it would positively influence a hiring decision.

Log in to coursera.org. Open the menu in the upper right corner of the page and choose My Purchases. Click Manage Subscriptions. Click on the subscription you want to cancel, then click Cancel subscription.

Coursera subscription lawsuit overview:

Why: The class action claims Coursera duped customers into signing up for a subscription that automatically renews without full disclosure and withdraws payments without prior consent. Where: The Coursera class action was filed in federal court in California.

You can use the Coursera mobile app with iPhone and iPad (iOS 16.0+) and Android (8.0+) devices.

How do I report a problem on Coursera? ›

Getting a certificate from Coursera can be worth it depending on your goals. Coursera offers a wide range of courses from reputable institutions, and the certificates can demonstrate your commitment to learning and acquiring new skills.

Yes, certifications from Coursera are legitimate and recognized by many employers around the world. They are earned by completing courses or Specializations offered by Coursera's university and industry partners, and demonstrate a learner's proficiency in a particular subject or skill.

Many employers value Coursera certifications because they demonstrate a commitment to lifelong learning and a willingness to acquire new skills. In fact, many Coursera learners have reported that they were able to advance their careers or land new jobs after earning a Coursera certification.

You can find all your assignments in the Grades tab. To complete an assignment: Open the assignment. Click Start assignment.

Make sure if you are login into account and scroll down to the end of help articles you will see small envelope 'contact us' icon click on that and raise your ticket to solve the issue.

If you need help understanding course content, or have a question about an assessment, you can get help in the course discussion forums. The forums let you search to see whether your question has been asked before, or post your own question. You can also read and reply to other learner's posts.