170 Key Performance Indicator (KPI) Examples & Templates (2024)

FAQs

What is an example of a possible Key Performance Indicator KPI? ›

Popular KPI examples include customer satisfaction, employee retention, revenue growth, and cost reduction. KPIs are often measured on a periodic basis, such as monthly, quarterly, or yearly. KPIs should possess measurable, attainable, and relevant characteristics aligned with the organization's objectives.

Write a clear objective for your KPI

Your KPI should be connected with a key business objective. Without aligning your KPI to a business objective, you're working towards a goal with no impact for your organization and no thread to your overarching company goals. A KPI needs to be more than an arbitrary number, too.

This popular acronym stands for Specific, Measurable, Attainable, Realistic, and Time-bound. This is a useful touchstone whenever you're considering whether a metric should be a key performance indicator. SMART KPI examples are KPIs such as “revenue per region per month” or “new customers per quarter”.

Key Takeaways

The four Ps are product, price, place, and promotion. The concept of the four Ps has been around since the 1950s.

A KPI report is a document filled with all the right KPIs for your business, presented with data visualization like graphs and charts. It can be an interactive report, with different data points, comments, and notes. Each KPI report can have a different time period, or different business KPIs.

The analysis should present data-driven findings and insights while visualizing relevant KPIs with charts, tables, or graphs. It should also highlight strengths, weaknesses, opportunities, threats, causes, and effects of your performance.

It employs a blend of graphs and charts to provide real-time performance of KPIs and Metrics that can be viewed at a glance. A KPI Report focuses on an analytical interpretation of the underlying measures, using trend graphs and tabular formats to support the decision-making process.

Definition of SMART KPI

SMART KPI are a type of Key Performance Indicator that is designed to be specific, measurable, achievable, relevant, and time-bound. The term SMART is an acronym that stands for: Specific: The KPI should be clearly defined and focused on a specific objective or goal.

One example of a goal is “improving sales.” Targets are the quantifiable benchmarks you want to reach to meet your goals. Using the “improving sales” goal, we could build a simple target of “closing 10 deals per week.” KPIs (key performance indicators) are measurable values used to track progress toward a goal.

KPI is a measurable value that helps organizations track their progress using a checklist toward achieving specific objectives. They provide data-driven insights into performance, allowing businesses to make informed decisions and optimize strategies for future growth.

What is an example of a bad KPI? ›

For example, say your business had a KPI along the lines of “make the workplace neater” or something else similarly vague. In this instance, employees might clean up their desks and make their workspaces nicer, but still fall short of the goal because there's no measurable standard.

In the KPI Templates application, create a KPI template. In the Application field, select WOTRACK. Specify the decimal calculation. To define variables for the KPI query, in the KPI Variables section, click New Row.

Let's delve deeper into the distinction between KPA and KPI with a relatable example. Suppose you own a fitness studio aiming to increase membership. Your KPI would be the number of new members who join each month. However, your KPA would involve the activities necessary to attract and convert prospects into members.

Few Examples of KPI and KRA

KRA: Suppose a company is hiring 30 sales representatives in a year. The KRA would focus on their recruitment and training, while the KPI would look at the Return on Investment (ROI) per employee for the organization. The management introduces an employee feedback program.

Employee key performance indicators (KPIs) are objective performance standards that set benchmarks for success. KPIs quickly reveal whether your employees are on track to meet their goals. They reduce bias, increase transparency, and provide insight into performance trends.